Refund and Returns Policy

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Thank you for shopping with Aydle. We want you to be fully satisfied with your purchase. Please read our refund and returns policy carefully to understand your rights and how we handle returns and refunds.

1. Returns

You have the right to return most products within 14 calendar days from the day you receive your order, in accordance with EU consumer rights.

To be eligible for a return:

The item must be unused, in the same condition that you received it.
The item must be in its original packaging.
You must provide a valid proof of purchase (order confirmation or receipt).

2. How to Return an Item

To initiate a return, please contact us at:

Email: info@aydlesport.com

Include your order number and reason for return. We will provide you with instructions on how and where to send your return.

3. Return Shipping Costs

You are responsible for paying the return shipping costs unless the product is faulty, damaged, or we sent the wrong item.
We recommend using a tracked shipping service for your return, as we cannot guarantee receipt of your returned item.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 14 calendar days back to your original payment method.

Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

5. Non-Returnable Items

Certain types of goods cannot be returned:

Gift cards
Downloadable digital products or software
Perishable goods or personalized/custom-made items (if applicable)

6. Faulty or Damaged Items

If you receive a defective or damaged item, please contact us immediately at info@aydlesport.com with details and photos if possible.

We will arrange a replacement or refund at no additional cost to you.

7. Exchanges

Currently, we do not offer direct exchanges. If you want a different product, please return your original item for a refund and place a new order.

8. Questions

If you have any questions about our refund and returns policy, please contact us at: